Instacart Customer Service

Contact Instacart & solve common issues

Use Instacart's Phone Number

Instacart's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Instacart. Below you will also find the phone and non-phone-based contact information we've gathered.

Instacart: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Instacart.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Instacart customer support problems.

Contacting Instacart customer support

Below you can compare and contrast the 3 ways to contact Instacart by looking at which ones are the fastest and which ones other customers recommend the most for solving Instacart customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Instacart across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
12 mins197
Senior Citizen Customer Support
16 mins365
Online Help at
Customer Service
< 12 hrs238

Recent reasons customers contacted Instacart:

I’m a instacart shopper and I lost my phone associated with the account since I’ve been...
Need to activate the instacart shopper card by Sutton Bank
I changed my phone number and I can’t log into my account
I signed up to become a Instacart shopper n delivery driver. But the email on file I pu...
I tried for over an hour and a half to reach you phone number. Something is wrong wit...
Like many I l placed a order on Instacart, sme cad I always use but they say they annoy...
I want to work for instacart in store shopping and my boyfriend wants to be the driver...
I've called the support line with the issue to do with my card and my application. Via...
I signed up to be a shopper for a second about a month ago and I finally received my ca...
My phone number needs to be updated so I can log in. I can’t seem to get them to do thi...
Hello, my account has been under review for identity check. It has been * to * days but...
It says my account is under review and now I can’t work ??
I no longer have this *****@***.com anymore I need to update my email

Help me with my issue

Does GetHuman work with Instacart?

GetHuman does not work with Instacart's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Instacart at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Instacart's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Instacart at a Glance

Instacart has no chat option
Instacart has no customer email
Instacart has 1 help forum
Instacart has no twitter handle
Instacart has no facebook page
Contact information overview

Answered on this page:

Are there any membership fees for using Instacart?
How does Instacart work?
Do you deliver alcohol through Instacart?
Solutions to common issues

Contacting Other Companies

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