Instacart's return policy offers customers a way to address issues related to their orders. In general, if a customer receives an incorrect or damaged item, they have the option to report the problem through the Instacart app or website. Customers typically have the opportunity to receive a refund or a replacement for items that do not meet their expectations. It is important to note that perishable items, such as fresh produce or dairy products, may be subject to specific guidelines when it comes to returns.
Instacart encourages customers to inspect their orders promptly upon delivery, ensuring that any discrepancies can be addressed as soon as possible. Customers can usually initiate the return process by accessing their order history in the app, where they can find options to report problems with items received.
The specifics of the return policy may vary depending on the retailer from whom the items were sourced, as each store may have its own rules governing returns and refunds. Therefore, it is advisable for customers to check the current terms on the Instacart website or within the app for the most accurate and detailed information about return policies related to their specific orders.
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