On my May *th order, I was overcharged for bacon wrapped pork chops — charged For *.**l...

GetHuman4862069's Report a Problem issue with Instacart from May 2020

Help with my Instacart issue
First: share to improve GetHuman4862069's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4862069 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman4862069's own words
On my May *th order, I was overcharged for bacon wrapped pork chops — charged For *.**lbs when I received *.*lbs, resulting in a $*** charge. I have photos of the packaging showing the mistake— probably bc it was *.*lbs at $*.** per pound For a total of $**.** but I was charged $*.***LB for *.**lbs (only received *.*) for $*** charge*Instacart never responded when I reported the problem in the app. I’ve tried on several Occasions and spent a lot of time on this and no resolution.

GetHuman4862069 did not yet indicate what Instacart should do to make this right.

How GetHuman4862069 fixed the problem

We are waiting for GetHuman4862069 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instacart

Report a Problem issue
Reported by GetHuman4862069
May 23rd, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 18938 others
0 customers following this

Timeline

GetHuman4862069 started working on this issue
May 23rd, 2020 5:16pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians