This is my first order with Instacart and spent $***.** plus $*.** delivery fee at Cos...
GetHuman-shelandf's customer service issue with Instacart from April 2020
Help with my Instacart issue
The issue in GetHuman-shelandf's own words
This is my first order with Instacart and spent $***.** plus $*.** delivery fee at Costco. My understanding was that orders over $**.** had free delivery. Also, as a first timer, should I have received any additional offers as well? I'm really puzzled as to the delivery fee situation. Please let me know.
GetHuman-shelandf did not yet indicate what Instacart should do to make this right.
I have an issue with Instacart too
How GetHuman-shelandf fixed the problem
I called Instacart directly and was helped pretty quickly by a very nice person. He explained to me that free delivery on orders over $**.** is only done if you have the membership. However, he said that a $**.** credit would be applied to my next order and I was very pleased and impressed. So far so good.
Please help with my Instacart issue
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