*). Food spoilage - why not just replace the item**). My order(s) are not moving...not...

GetHuman-welwel's Track an Order issue with Instacart from April 2020

Help with my Instacart issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-welwel's own words
*). Food spoilage - why not just replace the item**). My order(s) are not moving...not being shopped???**). Only one order has been delivered and yet data on your site states that all orders have been delivered to my home. This is not true. I have received only one order from Costco with a spoiled item.**). Please help getting my orders from Ralphs and Sam's Club shopped and delivered.

GetHuman-welwel did not yet indicate what Instacart should do to make this right.

How GetHuman-welwel fixed the problem
Sir or Madam, I have responded to your emails on each occasion that you requested a response. Does anyone ever read the responses? Will some one refund the cost of the Sweet Kale item that I received -- which was spoiled due to it being left on my door step for some two days? No notification was provided to announce the the delivery of the order containing the item in question. Otherwise, I have received all other deliveries in good order. Thanks for your attention. PLEASE READ!!!!!
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Instacart

Track an Order issue
Reported by GetHuman-welwel
Apr 17th, 2020 - 6 months ago
Fixed
GetHuman-welwel shared how to fix
Seen by 9 customers so far
Similar issue to 13762 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman-welwel started working on this issue
Apr 17th 4:30pm
GetHuman-welwel confirmed the issue is fixed. Hooray!
Apr 21st 1:36am

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