Hi there, we were suppose to have an instacart delivery from Walmart tonight and it nev...

GetHuman-jentedes's customer service issue with Instacart from April 2020

Help with my Instacart issue
The issue in GetHuman-jentedes's own words
Hi there, we were suppose to have an instacart delivery from Walmart tonight and it never showed. I did a fast and flexible delivery and have been waiting for * days for my delivery. A man named Rami said he was shopping for me and it would be delivered between *:** and *:** tonight. He started to shop and it still says he is shopping * hours later. We tried to message him with no response back. We are very disappointed, to say the least. My name is Jennifer Abela and I live in LaSalle, On Canada. Could you please find out when my order will be here?!?

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Instacart

Customer service issue
Reported by GetHuman-jentedes
Apr 15th, 2020 - 6 months ago
Fixed
Seen by 9 customers so far
Similar issue to 12947 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman-jentedes started working on this issue
Apr 15th 2:21am
GetHuman-jentedes indicated the issue is not fixed yet.
Apr 16th 2:26am
GetHuman-jentedes indicated the issue is not fixed yet.
Apr 16th 2:28am
GetHuman-jentedes indicated the issue is not fixed yet.
Apr 18th 2:28am
GetHuman-jentedes confirmed the issue is fixed. Hooray!
Apr 18th 2:28am