The driver delivered the groceries in a wrong address. He sent me a picture but is not...

GetHuman-anaohurt's customer service issue with Instacart from April 2020

Help with my Instacart issue
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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman-anaohurt's own words
The driver delivered the groceries in a wrong address. He sent me a picture but is not my house.I want the whole refund. I tried to contact instcart and is impossible in any ways. If I don't get response from them I amgoing to take action and sent the infotmation to the consumer's board of Ontario. I have the receipt and everything to show them that I didn't receive any response from them.

GetHuman-anaohurt did not yet indicate what Instacart should do to make this right.

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Customer service issue
Reported by GetHuman-anaohurt
Apr 9th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 10818 others
0 customers following this

Timeline

GetHuman-anaohurt started working on this issue
Apr 9th, 2020 3:16am
GetHuman-anaohurt indicated the issue is not fixed yet.
Apr 9th, 2020 10:39am
GetHuman-anaohurt shared this issue with friends on Facebook
Apr 9th, 2020 10:51am

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