GetHuman-kgamblin's customer service issue with Instacart from March 2020
Help with my Instacart issue
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Before contacting them, items GetHuman-kgamblin may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman-kgamblin's own words
Get grocer delivered for my ** year old mom ... I was on hold for two hours and then Instacart disconnected my call. I have been trying to contact them for three days and cannot get any human to answer. I also do not have the chat option on my app. I need help and I need to speak with the person now!
She is elderly and unable to shop.
Just make sure she wasn’t charged.
I’ve had * orders delivered to my home but this has been a disaster for her. Shopper couldn’t find her house!! In a retirement neighborhood with only * streets!!
Called - * times on hold for * hours before being disconnected.
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How GetHuman-kgamblin fixed the problem
We are waiting for GetHuman-kgamblin to fix the problem and share the solution with the rest of us customers.
Please help with my Instacart issue
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GetHuman-kgamblin indicated the issue is not fixed yet.
Mar 27th, 2020 1:33am
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