Instacart - is it a scam?!!!!

GetHuman-kgamblin's customer service issue with Instacart from March 2020

Help with my Instacart issue
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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman-kgamblin's own words
Get grocer delivered for my ** year old mom ... I was on hold for two hours and then Instacart disconnected my call. I have been trying to contact them for three days and cannot get any human to answer. I also do not have the chat option on my app. I need help and I need to speak with the person now!
She is elderly and unable to shop.
Just make sure she wasn’t charged.
I’ve had * orders delivered to my home but this has been a disaster for her. Shopper couldn’t find her house!! In a retirement neighborhood with only * streets!!
Called - * times on hold for * hours before being disconnected.
How GetHuman-kgamblin fixed the problem

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Instacart

Grocery order
Customer service issue
Reported by GetHuman-kgamblin
Mar 23rd, 2020 - 10 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 3820 others
0 customers following this

Timeline

GetHuman-kgamblin started working on this issue
Mar 23rd, 2020 12:32am
GetHuman-kgamblin indicated the issue is not fixed yet.
Mar 23rd, 2020 7:40am
GetHuman-kgamblin indicated the issue is not fixed yet.
Mar 23rd, 2020 7:44am
GetHuman-kgamblin indicated the issue is not fixed yet.
Mar 24th, 2020 1:43pm
GetHuman-kgamblin indicated the issue is not fixed yet.
Mar 26th, 2020 1:01am
GetHuman-kgamblin indicated the issue is not fixed yet.
Mar 27th, 2020 1:33am

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