Instacart delivered wrong items that we cannot use and moldy grapes. I want a refund of...
GetHuman-dwak's customer service issue with Instacart from November 2018
Help with my Instacart issue
First: share to improve GetHuman-dwak's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dwak's next move: talk to Instacart when they open.
Instacart's call center is closed now. We will send GetHuman-dwak a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-dwak may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman-dwak's own words
Instacart delivered wrong items that we cannot use and moldy grapes. I want a refund of those items that total $**.**. We rec’d non organic turkey, non organic bread, English muffins that expired in * days, chips in a flavor we didn’t order or would eat, * paper towels and only ordered *, more than double the grapes and they had mold on them and had to be thrown out, more than *.* times more bananas than we ordered. I want a refund of $**.**.
GetHuman-dwak did not yet indicate what Instacart should do to make this right.
I have an issue with Instacart too
How GetHuman-dwak fixed the problem
We are waiting for GetHuman-dwak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.