Why when I try to pick up hires does it say I must be hired first?

GetHuman937643's customer service issue with Instacart from August 2018

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The issue in GetHuman937643's own words
The problem: Why when I try to pick up hires does it say I must be hired first?
GetHuman937643 did not yet indicate what Instacart should do to make this right.
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Instacart

Customer service issue
Reported by GetHuman937643
Aug 1st, 2018 - 2 mons ago
I have an issue with Instacart too
Not resolved
Seen by 2 customers so far
Similar issue to 544 others
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Timeline
GetHuman937643 started working on this issue
Aug 1st 11:21am