I ran into many problems, one of the most frustrating was not being able to get a hold...

GetHuman-locrast's customer service issue with Instacart from April 2018

5 views | 15020 similar | 0 following
Help with my Instacart issue
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The issue in GetHuman-locrast's own words
When I was trying to have my first shopping experience as a shopper for instacart, I encountered nothing but confusion and frustration and there was no support for my questions. After figuring almost all of it out on my own, which took a very long time, my once fully charged phone died and they took away the * orders I was working on and started me on a new one! ... I ran into many problems, one of the most frustrating was not being able to get a hold of anyone to ask a question to.
They may not realize that you just go round and round in the app trying to find a way to get some sort of support.
I think a good resolution would be a fresh start when I am start again tomorrow! Right now I am crying in my car and I don't know what to do. I don't know the addressees to deliver my orders to anymore.
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Instacart

Instacart shopper
Customer service issue
Reported by GetHuman-locrast
Apr 8th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 15020 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman-locrast started working on this issue
Apr 8th, 2018 3:07am
GetHuman-locrast shared this issue with friends on Facebook
Apr 8th, 2018 3:08am
GetHuman-locrast reviewed the items needed
Apr 8th, 2018 3:11am
GetHuman-locrast confirmed the issue is fixed. Hooray!
Apr 8th, 2018 7:39am