I ordered * hard plastic masks back on September **, ****, order ***** for $**. Where a...

GetHuman5331798's customer service issue with Indiegogo from October 2020

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The issue in GetHuman5331798's own words
I ordered * hard plastic masks back on September **, ****, order ***** for $**. Where are they? No updates given, only after I made a purchase an email was sent. Now it’s October *, ****. *If you advertise a product and pay to receive a product then when there’s a complaint you say, oh, there’s a disclaimer saying the bought product may never be shipped then why not put that at the top of your advertisement of the product so nobody will be scammed or defrauded by your fancy advertising. *Don’t give me Brian from “Customer Happiness” division. *Indiegogo is a ***% fraud!

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Customer service issue
Reported by GetHuman5331798
Oct 4th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 161 others
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GetHuman5331798 started working on this issue
Oct 4th, 2020 4:53pm