That's it I went out purchased a Netgear Router, and was helped by Netgear Phone Suppor...

GetHuman1954814's customer service issue with Indiegogo from January 2019

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The issue in GetHuman1954814's own words
That's it I went out purchased a Netgear Router, and was helped by Netgear Phone Support. I was able to talk to them on the phone, and just finished uninstalling your substandard router and installing the New Router from Netgear in one day Thank to their helping me over the phone. And I can tell the difference in quality, and customer service at Netgear was excellent. Something that your company severely lacks, and the quality of their Router is superior to what you call router. Im going ahead and post this on Facebook so no one has to go thru what I went with you. I made mistake in thinking your company had a good product supported by phone support, and to my misfortune found out that you have a inferior product along with no phone support. I wish you guys Luck, because once I post this on Facebook everyone is going to stay away from your product. I wish you good luck because you are going to need it.
GetHuman1954814 did not yet indicate what Indiegogo should do to make this right.
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Indiegogo

Customer service issue
Reported by GetHuman1954814
Jan 13th, 2019 - a mon ago
I have an issue with Indiegogo too
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Timeline
GetHuman1954814 started working on this issue
Jan 13th 5:21am