Hello. We had an order on **.**.**** at the Ikea store. They told us the delivery will...
GetHuman-iiremug's Problem With an Order issue with Ikea from December 2020
Help with my Ikea issue
First: share to improve GetHuman-iiremug's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-iiremug may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman-iiremug's own words
Hello. We had an order on **.**.**** at the Ikea store. They told us the delivery will call us ** mins before arrival. We were home all day today(**.**.****) except for a ** min grocery shopping. We thought they would call and we can arrive in time to receive the order. When the delivery called us, they said they already were in front of apartment and can't wait for us to come. They told us to call the customer service for this. We came home on time and when we tried to talk to the customer service, they said they can't speak English and disconnected the call after saying something in German. For an international company like Ikea, I would expect better customer service for foreign customers. Can you please deliver our order today or arrange a new delivery as soon as possible because it's really frustrating that we couldn't get the delivery due to language problem.
GetHuman-iiremug did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman-iiremug fixed the problem
We are waiting for GetHuman-iiremug to fix the problem and share the solution with the rest of us customers.
Please help with my Ikea issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.