********* is my order, I never received it. In tracking the order I see that the packa...

GetHuman-iveyche's Problem With an Order issue with Ikea from September 2020

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The issue in GetHuman-iveyche's own words
********* is my order, I never received it. In tracking the order I see that the package made it all the way to Eugene then before delivering to me it was sent back to Troutdale, OR then delivered to the store in Portland. Now I am getting all sorts of notifications that the package has been delivered. I have tried both with FedEx and with Ikea to get some information surrounding this. I never returned the order because it was never delivered to me. I have dealt with tiresome and frustrating endless phone trees only to be hung up on and no reply emails or nowhere chats with bots. Online has been no better my only option is to cancel an order that I have been waiting for almost a month to be delivered. It was part of an order to be delivered in two packages, the *st package arrived with no issues. Why can't I have the *nd package which contained the items I have been waiting for and wanting the most?

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Ikea

Problem With an Order issue
Reported by GetHuman-iveyche
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 12466 others
0 customers following this

Timeline

GetHuman-iveyche started working on this issue
Sep 29th, 2020 1:10am
GetHuman-iveyche indicated the issue is not fixed yet.
Sep 30th, 2020 5:13am