I would like to report on a terrible delivery experience with IKEA. Violence and damage...

GetHuman-pratdan's customer service issue with Ikea from July 2020

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The issue in GetHuman-pratdan's own words
I would like to report on a terrible delivery experience with IKEA. Violence and damage to boxes.**I didn't get the heads up before the delivery arrived. The delivery guys called me only after they had already arrived. I had to leave my office * hours before the scheduled appointment. Then, when I noticed that some boxes were missing, they argued with me, and started driving off. I had to run after the truck. Then they agreed to check again. One of them climbed back in the truck and started throwing boxes violently in the back of the truck until he found mine. The boxes were damaged. Not only my boxes. That was the worst delivery experience I had in my life. This is unacceptable and I demand that IKEA contacts me ASAP. All telephone lines are blocked. Emails are not available either. Unbelievable.

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Customer service issue
Reported by GetHuman-pratdan
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 8480 others
0 customers following this


GetHuman-pratdan started working on this issue
Jul 10th 9:45pm
GetHuman-pratdan indicated the issue is not fixed yet.
Jul 11th 1:57am

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