I placed an order with IKEA on April **th. I was given an estimated delivery date of Ma...

GetHuman4854421's Looking For an Item issue with Ikea from May 2020

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The issue in GetHuman4854421's own words
I placed an order with IKEA on April **th. I was given an estimated delivery date of May **th, and charged for the order. It is now May **st and I have not received the order, nor have I received any updated information on when I will receive it. I have called IKEA’s customer service line multiple times and tried multiple options to speak with someone, and each time it has ended with a voice recording about high call volumes and a disconnected line. (I am not able to email their customer service either, as the only option currently is to submit a request to cancel an order, which I do not wish to do.) I would first and foremost like to receive the order I paid for, and in the meantime, I would like some level of communication from ikea letting me know what to expect. Thank you for any help you can give.

GetHuman4854421 did not yet indicate what Ikea should do to make this right.

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Looking For an Item issue
Reported by GetHuman4854421
May 21st, 2020 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 6347 others
0 customers following this

Timeline

GetHuman4854421 started working on this issue
May 21st, 2020 8:16pm
GetHuman4854421 indicated the issue is not fixed yet.
May 23rd, 2020 3:12pm