Dear IKEA customer service,**Two items were completely missing from my IKEA delivery (O...

GetHuman-rinakuu's Missing Item issue with Ikea from August 2019

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The issue in GetHuman-rinakuu's own words
Dear IKEA customer service,**Two items were completely missing from my IKEA delivery (Order: *********) on Sunday, ********** -- the KARMSUND floor mirror (Article Number: ***.***.**) and the FIXA **-piece tool kit (Article Number: ***.***.**). There were no packing slips included for them either. **Can you please send these missing items to me as soon as possible.**(My neighbor also saw the delivery people coming in and said that there was nothing as large as a mirror being carried by them. There is also no issue ever with things being stolen in my building -- therefore you must have forgotten to include these items in the delivery or lost*misplaced them prior to delivery to me.)**Can you please re-send me these two items (Karmsund mirror and Fixa toolkit) as soon as possible.**My contact information and address are as follows:**Rina Kuusipalo**** W **th St, Apt ***New York, NY ******USA*Phone: ***********Email: *****@***.com**Many thanks,**Rina

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Ikea

Missing Item issue
Reported by GetHuman-rinakuu
Aug 7th, 2019 - 3 years ago
Not resolved
Seen by 35 customers so far
Similar issue to 12814 others
0 customers following this

Timeline

GetHuman-rinakuu started working on this issue
Aug 7th, 2019 4:15pm