Our IKEA family member number is *******************. We bought item * ***.***.** on...

GetHuman3290690's Missing Item issue with Ikea from July 2019

Help with my Ikea issue
First: share to improve GetHuman3290690's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3290690 may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman3290690's own words
Our IKEA family member number is *******************. We bought item * ***.***.** on *-**-** in the Norfolk, VA store. the first dishtowel has the stars on it. the second dishtowel is blank-white. this packaging is misleading. i bought what i believed to be two star dishtowels. very disappointed. Have called all last week on this and cannot get through because "we are experiencing a high volume of calls". Tried all sorts of times of day. frustrating.*Undeterred, on *-**-**, we purchased two sets of turquoise glass bowls. Got home and one set contained * bowls and the other one had * in it. We just picked two sets up and walked to checkout. I love having this IKEA finally in our area, but I am none too happy about my recent experiences and having to go back to get another turquoise glass bowl. I would like another star dishcloth and * turquoise glass bowl mailed to our home if that is possible. sincerely beth allen

GetHuman3290690 did not yet indicate what Ikea should do to make this right.

How GetHuman3290690 fixed the problem

We are waiting for GetHuman3290690 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.
How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Missing Item issue
Reported by GetHuman3290690
Jul 22nd, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 12443 others
0 customers following this


GetHuman3290690 started working on this issue
Jul 22nd, 2019 4:27pm
GetHuman3290690 indicated the issue is not fixed yet.
Jul 23rd, 2019 4:57pm