We have purchased a Lidhult corner unit and were told Task Rabbit would assemble for us...

GetHuman1545825's customer service issue with Ikea from November 2018

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The issue in GetHuman1545825's own words
We have purchased a Lidhult corner unit and were told Task Rabbit would assemble for us. However they keep cancelling saying they don't have anyone with the skill required to assemble that piece of furniture. They have also said the person lined up to do it for us has been injured. They have cancelled three times so far so we are left with a room full of boxes which we don't have room to store. We get the distinct feeling that they are unable to do this task. The problem apart from no room for the boxes is we are both pensioners and my husband is disabled so we are unable to assemble this ourselves. If there is no quick answer to this problem we will have to return this furniture to the Bristol store. We don't want to do this but if we have no one to assemble it we will have no choice but to return an item we bought in good faith. Please can you respond with a solution other than Task Rabbit who appear incapable of tackling this task.

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Ikea

Customer service issue
Reported by GetHuman1545825
Nov 12th, 2018 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 8811 others
0 customers following this

Timeline

GetHuman1545825 started working on this issue
Nov 12th, 2018 5:24pm

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