Hello, **My name is Krystian Stolinski (**th of October)today my family went to IKEA As...
GetHuman1513682's customer service issue with Ikea from November 2018
4 views | 8731 similar | 0 following
Help with my Ikea issue
Next: our robot will wait on hold for GetHuman1513682 to get a Ikea rep on the line!
Always use the GetHuman Phone to call Ikea. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1513682's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1513682 may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman1513682's own words
Hello, **My name is Krystian Stolinski (**th of October)today my family went to IKEA Ashton Manchester to buy Advent Calendars for me my wife and * sons and one doughter, kids were very excited as they decided they will spend their advent voucher for a Christmas decoration. **So We bought a * advent calendars (for myself, my wife, * sons and daughter) We back home and opened it to check a vouchers value and to organise what We gonna buy for it. *Unfortunately There was not even one coupon in * of Advent Calendars not even a *£ but You offer at least *£ voucher for each calendar in mine there was nothing, my kids were very disappointed so I went back to IKEA, went to customer service desk and explained what’s happened. They said that they can’t help as We opened a box, They said that They can’t exchange it or refund as boxes was opened. *I have found a note “due to technical error each calendar is missing the advertiser voucher please collect them from kiosk”. *So I went to customer service again but they said That ikea Ashton Manchester not offers vouchers. I am really sorry but I am very disappointed, please don’t offer anything if You can’t promise it (especially to the kids).**I am attaching photo of receipt and a photo of the note that I have found about missing vouchers
GetHuman1513682 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1513682 fixed the problem
We are waiting for GetHuman1513682 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.