Inserts to receive part ****** on one of the short posts were faulty -- out of alignment.
GetHuman-faward's customer service issue with Ikea from July 2018
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The issue in GetHuman-faward's own words
I was trying to assemble the bed frame. ... Purchased Gjora Bed Frame P*m ***.***.** yesterday in Renton WA. Went to assemble today. Inserts for part ****** on one bedpost are out of alignment and rail won't attach. I want it fixed. I am ** miles and * hours round trip to go back to store. I have assembled most of the bed and don't want to take it back apart box it up and return. Please advise what can be done. Can I return just that post for replacement?
It is not the parts themselves but the holes to receive the parts that are faulty (out of alignment). Is there anything we can do to fix the problem ourselves?
Please let us know how to fix this or how to replace the faulty bed post without having to return the entire bed to the store.
We've bought plenty of furniture from Ikea over the years, with good results. We love the bed and want to keep it.
Don't want to make it worse. Just want it to be right.
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