URGENT: trying to get an IKEA sofa delivered since February!

GetHuman-dkmissil's customer service issue with Ikea from June 2018

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The issue in GetHuman-dkmissil's own words
Trying to get a sofa delivered. One of the * pieces was delivered May **, but I have heard NOTHING from IKEA about delivery of the other * pieces. Please help! ... Concerning reference case * ********, Freiheten sofa**On May **, IKEA delivered only * of * boxes of our order. I have not heard from anyone about the delivery of the other * pieces, despite my numerous attempts to reach someone by phone.*Please tell be when the remaining pieces will be deliver to zip code *****. We placed this order in late February and have had multiple complications with delivery. We are in urgent need of the sofa with summer guests arriving in two weeks.
I order the sofa in February. Between my husband, daughter-in-law, and myself, we have spent at least ** hours waiting for the delivery truck and trying to reach a human being at IKEA who can resolve this issue. What can you do?!
This can be resolved easily by contacting me ASAP (***-***-****) to let me know when delivery will occur at zip code *****. We have summer guests arriving in * weeks and I need the remaining * pieces of the sofa.
Our family has bought numerous items from IKEA. We like the products, but your delivery system is terrible.
I have tried calling and writing numerous times.
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Ikea

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Customer service issue
Reported by GetHuman-dkmissil
Jun 3rd, 2018 - 2y ago
Fixed
Seen by 17 customers so far
Similar issue to 348 others
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Timeline
GetHuman-dkmissil started working on this issue
Jun 3rd, 2018 2:08pm
GetHuman-dkmissil shared this issue with others over email
Jun 3rd, 2018 2:11pm
GetHuman-dkmissil indicated the issue is not fixed yet.
Jun 3rd, 2018 3:23pm
GetHuman-dkmissil indicated the issue is not fixed yet.
Jun 3rd, 2018 3:23pm
GetHuman-dkmissil indicated the issue is not fixed yet.
Jun 3rd, 2018 3:29pm
GetHuman-dkmissil indicated the issue is not fixed yet.
Jun 3rd, 2018 3:31pm
GetHuman-dkmissil shared this issue with others over email
Jun 3rd, 2018 3:31pm
GetHuman-dkmissil confirmed the issue is fixed. Hooray!
Jun 4th, 2018 3:35pm