We were on the flight from Iceland into Denver Colorado on the **th of June that had t...

GetHuman-jimmyhu's customer service issue with Icelandair from July 2018

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The issue in GetHuman-jimmyhu's own words
We were on the flight from Iceland into Denver Colorado on the **th of June that had to be diverted to Colorado Springs then we had to sit for approximately * hours on the tarmac. We were also delayed out of Iceland by over an hour. We spent over ** hours on the plane before you let us into a quarantined space in the springs until the plane was fixed. Pretty bad customer experience, tough on the child as well. I was wondering if you were offering some kind of voucher for future flights to possibly earn our business. We had * passengers on the plane. Please let me know, Thanks, Jimmy
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Icelandair

Customer service issue
Reported by GetHuman-jimmyhu
Jul 2nd, 2018 - a yr ago
I have an issue with Icelandair too
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Seen by 6 customers so far
Similar issue to 198 others
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Timeline
GetHuman-jimmyhu started working on this issue
Jul 2nd, 2018 3:55pm
GetHuman-jimmyhu indicated the issue is not fixed yet.
Jul 3rd, 2018 5:15pm
GetHuman-jimmyhu indicated the issue is not fixed yet.
Jul 4th, 2018 5:21pm
GetHuman-jimmyhu indicated the issue is not fixed yet.
Jul 5th, 2018 4:06am
GetHuman-jimmyhu indicated the issue is not fixed yet.
Jul 5th, 2018 6:22pm