Before contacting them, items GetHuman-edeltrau may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-edeltrau's own words
My name is Edeltraud Green, and I flew from Minneapolis to Frankfurt on Aril**, ****, res. * T*DDSS. I fainted on the leg to Reykjavik (flight FI***) and needed oxygen to come to. One of the flight attendants wrote a report. I would like a copy of this report for my insurance. We were told we would receive one but that was almost * weeks ago. My insurance won't cover the medical expenses I had in Germany following this incident unless Icelandair confirms what happened.
GetHuman-edeltrau did not yet indicate what Icelandair should do to make this right.
I have an issue with Icelandair too
How GetHuman-edeltrau fixed the problem
We are waiting for GetHuman-edeltrau to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.