I missed a toll. I've tried paying it online but the web browser on my phone won't work...

GetHuman538865's customer service issue with I-Pass Illinois from May 2018

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Help with my I-Pass Illinois issue
Before contacting them, items GetHuman538865 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman538865's next move: have a I-Pass Illinois rep call.
Always use the GetHuman Phone tocall I-Pass Illinois. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman538865's own words:
I missed a toll. I've tried paying it online but the web browser on my phone won't work with it. I currently don't have access to a computer. I need help.
I trust that I-Pass Illinois will make this right and come up with a resolution that is fair.
Help with my I-Pass Illinois issue
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I-Pass Illinois

Customer service issue
Reported by GetHuman538865
May 20th, 2018 - 2 mons ago
I have an issue with I-Pass Illinois too
Not resolved
Seen by 5 customers so far
Similar issue to 531 others
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Timeline
GetHuman538865 started working on this issue
May 20th 4:10pm