Cannot login. Website said I had too many attempts. Pressed 'Forgot P***word'. Did n...

GetHuman818751's customer service issue with Humana from June 2018

Help with my Humana issue
Cannot login. Website said I had too many attempts. Pressed 'Forgot P***word'. Did not recognize my ID.*Typed in Humana member ID, and it did not recognize that either.
I trust that Humana will make this right and come up with a resolution that is fair.
Help with my Humana issue
How GetHuman818751 fixed the problem:
Apparently I was on the wrong Humana website. I resolve the issue by going to humana.com and then clicking on sign in.
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Humana

Customer service issue
Reported by GetHuman818751
Jun 25th, 2018 - 2 mons ago
I have an issue with Humana too
Fixed
GetHuman818751 shared how to fix
Seen by 5 customers so far
Similar issue to 116 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman818751 started working on this issue
Jun 25th 4:39pm
GetHuman818751 confirmed the issue is fixed. Hooray!
Jun 26th 6:35pm