It is apparent this problem* with hulu charging people when they are under the belief t...

GetHuman-drwood's customer service issue with Hulu from June 2019

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The issue in GetHuman-drwood's own words
It is apparent this problem* with hulu charging people when they are under the belief that their accounts are canceled * because several people have typed in the same issues...and they all say the same thing... we are under the impression we have canceled our hulu accounts because we went theough whatever motions and believed them to work.....*I do not want hulu. *IT STATES... TRY A free trial and cancel ANYTIME after that... which is the ONLY REASON I EVEN CONSIDERED IT. *I HAVE TELEVISION at my home, and I gave hulu a shot.... *i ONLY STARTED hulu because of a csuf assignment and we were told to do the free month trial and to cancel after that**I DID THAT after * month....*SO. I. THOUGHT. I did not knowingly, intelligently, and did not voluntarily agree to pay ANYTHING. **PLEASE DO THE RIGHT THING AND Allow me to cancel this..... All of these months charged on my mothers account need to be refunded. If this many people are having this problem then theres got to be a glitch in the system. I doubt hulu would **** over THAT MANY customers. So I do not believe this is solely a question of ethics. *So please, verify this will be fixed by having a REAL HUMAN employee for hulu contact me, danielle wood... please let me know when those charges will be reversed and that my account is, in fact, deleted. *Now you are aware that charging me is fraudulent and I want justice. *Thanks for your time and there should be no confusion for sure from Hulu... **Hope to hear back soon.

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Hulu

Customer service issue
Reported by GetHuman-drwood
Jun 8th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 42371 others
0 customers following this

Timeline

GetHuman-drwood started working on this issue
Jun 8th, 2019 8:46am

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