It is apparent this problem* with hulu charging people when they are under the belief t...

GetHuman-drwood's customer service issue with Hulu from June 2019

Help with my Hulu issue
First: share to improve GetHuman-drwood's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-drwood may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
The issue in GetHuman-drwood's own words
It is apparent this problem* with hulu charging people when they are under the belief that their accounts are canceled * because several people have typed in the same issues...and they all say the same thing... we are under the impression we have canceled our hulu accounts because we went theough whatever motions and believed them to work.....*I do not want hulu. *IT STATES... TRY A free trial and cancel ANYTIME after that... which is the ONLY REASON I EVEN CONSIDERED IT. *I HAVE TELEVISION at my home, and I gave hulu a shot.... *i ONLY STARTED hulu because of a csuf assignment and we were told to do the free month trial and to cancel after that**I DID THAT after * month....*SO. I. THOUGHT. I did not knowingly, intelligently, and did not voluntarily agree to pay ANYTHING. **PLEASE DO THE RIGHT THING AND Allow me to cancel this..... All of these months charged on my mothers account need to be refunded. If this many people are having this problem then theres got to be a glitch in the system. I doubt hulu would **** over THAT MANY customers. So I do not believe this is solely a question of ethics. *So please, verify this will be fixed by having a REAL HUMAN employee for hulu contact me, danielle wood... please let me know when those charges will be reversed and that my account is, in fact, deleted. *Now you are aware that charging me is fraudulent and I want justice. *Thanks for your time and there should be no confusion for sure from Hulu... **Hope to hear back soon.

GetHuman-drwood did not yet indicate what Hulu should do to make this right.

How GetHuman-drwood fixed the problem

We are waiting for GetHuman-drwood to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-drwood
Jun 8th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 42371 others
0 customers following this


GetHuman-drwood started working on this issue
Jun 8th, 2019 8:46am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies