I was trying to get a Hulu free trial subscription as we were in a hotel and wanted to...

GetHuman-pattidai's customer service issue with Hulu from October 2018

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The issue in GetHuman-pattidai's own words
I was trying to get a Hulu free trial subscription as we were in a hotel and wanted to watch an sec football game. The hotel offered internet tv and a free trial link. I tried getting a subscription using my own email and then my husbands. I could not get espn with our zip code but if I entered the zip code of the hotel it looked like espn would be available. This is why I kept trying to go back in...at one point as I was accepting terms and agreement on the tv screen it froze and I could not get it to do anything...so I tried going back to account with my husbands email. Long story short once I got in I still could not access the sec channel so I tried to cancel...I then realized I had been charged **.** for a months subscription...I would not have even minded that if we had actually been able to access the game?! Is it possible to get a refund?!

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Customer service issue
Reported by GetHuman-pattidai
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 23956 others
0 customers following this


GetHuman-pattidai started working on this issue
Oct 14th, 2018 5:59pm