My name is Sally Raff and last February I had ordered a trial subscription when the tri...

GetHuman-sallyraf's customer service issue with Hulu from August 2018

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The issue in GetHuman-sallyraf's own words
My name is Sally Raff and last February I had ordered a trial subscription when the trial was due to end I called to cancel it. The gentleman I spoke to offered me to keep the subscription for $*.** a month so I agreed after Two weeks in March **** I had decided I did not want it and called and canceled my subscription. I thought it was taken care of. Recently upon going to my credit card accounts I discovered that not only have I been charged every month for a subscription I have not used bu I have another credit card account that you have been charging the $*.** a month as well. So I have been charged twice every month since last March for something I canceled and have not usedwhen I first ordered the trial my email was *****@***.com it now is
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Customer service issue
Reported by GetHuman-sallyraf
Aug 27th, 2018 - 4 mons ago
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GetHuman-sallyraf started working on this issue
Aug 27th 7:51am