I originally opted for the free trial for Hulu which the account offered me.. It charge...

GetHuman859519's customer service issue with Hulu from July 2018

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The issue in GetHuman859519's own words
I originally opted for the free trial for Hulu which the account offered me.. It charges me $**.** anyways. I was ok with that. I signed up for the * week trial for Live TV and today I wanted to end it before I was charged. But I couldn't find a way to end the add on. The only way was to cancel the account completely but I did not know this would close my account all the way without letting me watch anything. Netflix let's you cancel and keep on watching. I don't have to leave it on pending. I didn't even know I had to leave it on pending for me to keep watching. I want to at least just be able to keep watching for the end of what I paid for. If not I will have to go through my bank and I have evidence of paying and the chat I went through to try to resolve this issue. I'm highly unsatisfied with Hulu and don't recommend it to anyone since there's so much hassle with cancelling and getting what you paid for.

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Hulu

Customer service issue
Reported by GetHuman859519
Jul 8th, 2018 - 4 years ago
Fixed
Seen by 10 customers so far
Similar issue to 2517 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account

Timeline

GetHuman859519 started working on this issue
Jul 8th, 2018 2:07am
GetHuman859519 shared this issue with followers on Twitter
Jul 8th, 2018 2:12am
GetHuman859519 shared this issue with followers on Twitter
Jul 8th, 2018 2:14am
GetHuman859519 indicated the issue is not fixed yet.
Jul 13th, 2018 9:25pm