Good Morning,**I received an email today stating that my order HOF************** has be...

GetHuman4146425's customer service issue with House of Fraser from December 2019

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The issue in GetHuman4146425's own words
Good Morning,**I received an email today stating that my order HOF************** has been dispatched and was with the courier and would be delivered between **am and **pm today. The delivery has come but is missing three main items. Could you please advise on what I should do has they are obviously required for tomorrow.**I placed the order on **nd December and paid £*.** for next day delivery and they did not arrive yesterday as agreed. I have been extremely patient but am now in a situation whereby I am missing gifts for family members who are visiting and leave on Boxing Day.**Could I please ask that you reply to my email with a honest answer to whether or not my order will be delivered today.**Kind regards**Mrs Smalley

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House of Fraser

Customer service issue
Reported by GetHuman4146425
Dec 24th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1132 others
0 customers following this


GetHuman4146425 started working on this issue
Dec 24th, 2019 10:48am