I returned a parcel via post -order No ******** on ******* and have not yet received ei...

GetHuman-dusekfa's customer service issue with House of Fraser from March 2019

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I returned a parcel via post -order No ******** on ******* and have not yet received either confirmation email or refund. I have proof of purchase and tracking with parcelforce shows item was delivered and signed for. I have since returned on other parcel the same way and received both confirmation and refund. I require this to be investigated and refunded asap *I await your return email *Regards *Pam Dusek
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House of Fraser

Customer service issue
Reported by GetHuman-dusekfa
Mar 13th, 2019 - 5 mons ago
I have an issue with House of Fraser too
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Seen by 3 customers so far
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GetHuman-dusekfa started working on this issue
Mar 13th 9:37am