Before contacting them, items GetHuman-ireneove may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-ireneove's own words
I made an order and was notified by Ydel that it would arrive on Tuesday. It did not so I contacted them. They were very unhelpful. I also text the courier who didn’t get back to me until the next day. I was not allowed to speak to a manager and was told they would not give me feed back on what was happening. Their tracking service has not been updated since Tuesday and I am now left paying for goods I have not received. I tried to contact you by phone but the number you give is unobtainable. Getting concerned about both services.
GetHuman-ireneove did not yet indicate what House of Fraser should do to make this right.
I have an issue with House of Fraser too
How GetHuman-ireneove fixed the problem
We are waiting for GetHuman-ireneove to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.