We're sorry to hear that your parcel is marked as delivered but you've not received it. Please check around your property, with your neighbours, or with any other residents in your household. If you still can't locate your parcel, please wait 48 hours as sometimes couriers mark parcels as delivered in advance. If after this time you still haven't received your order, contact us directly so we can assist you further and possibly launch an investigation with the courier. We apologize for any inconvenience caused and thank you for your understanding.
Asked Mar 25, 2024 2:47 PM