I ordered a suit and three shirts on * Jan online for buy and collect in Guildford. On...

GetHuman-alexross's customer service issue with House of Fraser from January 2019

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The issue in GetHuman-alexross's own words
I ordered a suit and three shirts on * Jan online for buy and collect in Guildford. On ** jan I was told they were in. I travelled **m on ** Jan to collect....to find no suit in the package.*The shop offered an exchange but I want the suit I paid for. The shop manager said he would contact you to chase it down and get it delivered. * days on, I have heard nothing and you dont respond to emails.*Please find and deliver my suit
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House of Fraser

Customer service issue
Reported by GetHuman-alexross
Jan 15th, 2019 - 9 mons ago
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GetHuman-alexross started working on this issue
Jan 15th 10:29pm