I had a Hotel Reservation for **-** APR **** to attend the Masters Golf Tournament at T...

GetHuman4841333's customer service issue with Hotwire from May 2020

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The issue in GetHuman4841333's own words
I had a Hotel Reservation for **-** APR **** to attend the Masters Golf Tournament at The Baymont by Wyndham Augusta Fort Gordon, Augusta, Ga *****. Reservation was made through Hotwire. Masters was canceled, the Hotel was closed and no one wants to help. Hotwire says I need to go through Hotel and Hotel says I need to go through Hotwire. I have been addressing this issue since early April and no one is interested in helping. Someone got my $***.** and I am making a reasonable request for my money back or a credit at the same hotel for the Masters in Nov. COVID ** created this problem and I will continue to request assistance. I have not gone to Social Media yet to blow both institutions up because I believe you should have an opportunity to make this right. Thanks for your assistance in this matter.*Greg Carmine*HW Itinerary * ***********Hotel Confirmation * ****************@***.com****-***-****

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Hotwire

Customer service issue
Reported by GetHuman4841333
May 19th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 502 others
0 customers following this

Timeline

GetHuman4841333 started working on this issue
May 19th, 2020 1:39pm

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