I prepaid for a rental car via thrifty and they won’t give me the car.*I would like a r...

GetHuman2211417's customer service issue with Hotwire from February 2019

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GetHuman2211417's usage of the GetHuman Phone for this issue
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The issue in GetHuman2211417's own words
Pick up rental car that was booked and prepaid. ... I prepaid for a rental car via thrifty and they won’t give me the car.*I would like a refund. I had to go across the street and book with another company.
They have the wrong info in their system.
Full. Refund
Tried to call the number the rep gave me at the counter. called it while standing with him only to learn they were closed. He felt so bad he walked us across to ALamo.
I have an issue with Hotwire too
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Hotwire

Thrift rental car
Customer service issue
Reported by GetHuman2211417
Feb 15th, 2019 - 8 mons ago
I have an issue with Hotwire too
Not resolved
Seen by 14 customers so far
Similar issue to 1045 others
0 customers following this
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Timeline
GetHuman2211417 started working on this issue
Feb 15th 2:21am