I just check my credit card and the company charged me $***.**.* This is not what we bo...

GetHuman-lebradle's customer service issue with Hotwire from September 2018

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The issue in GetHuman-lebradle's own words
I just check my credit card and the company charged me $***.**.* This is not what we booked for our payment $***.**.* I'm very upset that we are paying way more than what was agreed for this rental car.* Thay charged for an upgrade after they were told we only wanted what the contract says.* This is false advertisement and I will be fighting this with the credit card company.****Thank you,****Jennie and Larry Bradley**Everything is set for your car rental in *Denver *** **Your Hotwire confirmation number is ********** *** **Pick up *** *** **Sep **, **** **:**PM *** **Advantage *Denver Intl., DEN ****** East **th Avenue*Denver, CO *** ***-***-***ARAC*Map *** **Hours of operation:**Thu **:** AM - **:** PM *** **Drop off *** *** **Sep **, **** **:**PM *** **Advantage *Denver Intl., DEN ****** East **th Avenue*Denver, CO *** ***-***-***ARAC *Map *** **Hours of operation:**Sun **:** AM - **:** PM ******** *** ***************** ******* Advantage does not accept debit*check card deposits, but does accept credit card deposits. *** **Your reserved car *** *** **Special Car *Compact size or larger but priced low like a compact *** *** **x ** *** **x * *** **x *

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Hotwire

Customer service issue
Reported by GetHuman-lebradle
Sep 18th, 2018 - 4 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 638 others
0 customers following this

Timeline

GetHuman-lebradle started working on this issue
Sep 18th, 2018 7:09am