Since yesterday I cannot send or receive emails on my Hotmail account. When I write an...

GetHuman-shnork's customer service issue with Hotmail from December 2018

Help with my Hotmail issue
The issue in GetHuman-shnork's own words
Since yesterday I cannot send or receive emails on my Hotmail account. When I write an email and click Send, there appears on the right side the following sentence:*"Your email session ended and you've been signed out of your mailbox. You'll lose all changes since your draft was last saved."*What is the solution? I cannot even be sure if my incoming emails are also being left out. I have not received any since a few days and this is not normal.*I need help as soon as possible, to solve this problem. This is the first time something like this happens with my Hotmail account.

GetHuman-shnork did not yet indicate what Hotmail should do to make this right.

How GetHuman-shnork fixed the problem
After writing about the problem with my Hotmail account, I clicked on Send, and it gave me the option of clicking on the Go to the Help Center. I did that and it took me directly back to my email page. I checked my Inbox where there was already an email waiting to be opened, tried to send a short email as a test, and found out that it was somehow fixed. Although I have no idea why or how it was blocked, neither how it was fixed. But as the saying goes, "All's well that ends well." Hope it will not happen again!
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Customer service issue
Reported by GetHuman-shnork
Dec 16th, 2018 - 2 years ago
GetHuman-shnork shared how to fix
Seen by 76 customers so far
Similar issue to 2310 others
0 customers following this
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GetHuman-shnork started working on this issue
Dec 16th, 2018 12:25pm
GetHuman-shnork confirmed the issue is fixed. Hooray!
Dec 16th, 2018 12:30pm

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