I am not receiving emails. I missed two from the same sender and they did not go into s...

GetHuman1710904's customer service issue with Hotmail from December 2018

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The issue in GetHuman1710904's own words
I am not receiving emails. I missed two from the same sender and they did not go into spam. I check that daily. **Two emails from the same sender were sent on Nov **, **** at *:** a.m. and Dec *, **** at **:** - (p.m. I think). I have been receiving emails from them for over a year with no problem till now. **They show that they sent and you received the emails, and that you report forwarding them to me. I did not receive them. **The sender is *****@***.com and was set from a server called sendgrid.**PLEASE FIX so that I receive ALL emails from these people. Thank you.
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Hotmail

Customer service issue
Reported by GetHuman1710904
Dec 7th, 2018 - 6 mons ago
I have an issue with Hotmail too
Not resolved
Seen by 6 customers so far
Similar issue to 2197 others
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Timeline
GetHuman1710904 started working on this issue
Dec 7th, 2018 4:51pm
GetHuman1710904 shared this issue with others over email
Dec 7th, 2018 4:52pm
GetHuman1710904 shared this issue with others over email
Dec 7th, 2018 4:52pm