Forgot my password for my Hotmail email address that is linked to my Facebook account...

GetHuman1367625's customer service issue with Hotmail from October 2018

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The issue in GetHuman1367625's own words
Forgot my password for my Hotmail email address that is linked to my Facebook account, I’m currently trying to acsess it but cannot remember the password, I have tried to answer security questions but as I’ve not used the account in so long I cannot remember, my alternative email address was my parents which got shut down due to inactivity, I have PHOTO ID and a passport to prove it’s me, just wondering what help I can get as I need my emails
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Customer service issue
Reported by GetHuman1367625
Oct 20th, 2018 - 3 mons ago
I have an issue with Hotmail too
Not resolved
Seen by 2 customers so far
Similar issue to 1594 others
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GetHuman1367625 started working on this issue
Oct 20th, 2018 8:39pm