Ive been locked out of my old hotmail account for almost a decade now. It started with...

GetHuman-getmrc's customer service issue with Hotmail from August 2018

Help with my Hotmail issue
The issue in GetHuman-getmrc's own words
Ive been locked out of my old hotmail account for almost a decade now. It started with me getting information about my account being hacked or under security threat and I have since not been able to get in.**The recovery system has failed on me several times as * of the questions are completely irrelevant and the other things which I do answer correctly has been deemed insufficient even though I know when it was created and and what location, I know birth d*m*y and full name * address * country.
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Customer service issue
Reported by GetHuman-getmrc
Aug 23rd, 2018 - 4 mons ago
I have an issue with Hotmail too
Fixed
Seen by 4 customers so far
Similar issue to 980 others
0 customers following this
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Timeline
GetHuman-getmrc started working on this issue
Aug 23rd 10:50pm
GetHuman-getmrc indicated the issue is not fixed yet.
Aug 24th 12:21am
GetHuman-getmrc indicated the issue is not fixed yet.
Aug 24th 12:22am