I cannot access my old account. I set it up when I was really young, and no longer reme...
GetHuman967910's customer service issue with Hotmail from August 2018
Help with my Hotmail issue
First: share to improve GetHuman967910's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman967910's next move: go to the Hotmail help center.
Hotmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman967910 will want to follow the link below to head to their help center. We will check on GetHuman967910 later to make sure it's all set or try to help escalate.
I cannot access my old account. I set it up when I was really young, and no longer remember my password. I dont have the phone number associated to the account anymore, and I have tried providing details that hotmail requested (last emails sent, to whom etc) but the information I provided was not enough. I have a photo on there that I sent of my recently deceased Nan that I would really like to get, as my computer crashed and I no longer have it. The email address is: *****@***.com
GetHuman967910 did not yet indicate what Hotmail should do to make this right.
I have an issue with Hotmail too
How GetHuman967910 fixed the problem
We are waiting for GetHuman967910 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.