Yesterday I attempted to log into my Hotmail account and received a message that they b...
GetHuman-philrob's customer service issue with Hotmail from August 2018
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Yesterday I attempted to log into my Hotmail account and received a message that they believed someone other than me was trying to log into my account. I went through the steps, but I apparently tried too many times to receive a response and now they are simply shutting down my acct with many emails I have filed and a lot of info I need to retrieve. The problem I have it that somehow they had an alternate email for me which was a work email I no longer used. I asked that they send the info to reset my password to my husband's email and they did send an email but not anything that is getting me back in. How do I prove that I am who I am? I have had that email since I first had email so my life is connected to it. Can you help?
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