Important emails are being deleted instead of the ones I choose to delete.

GetHuman911992's customer service issue with Hotmail from August 2018

13 views | 698 similar | 0 following
Help with my Hotmail issue
GetHuman911992's next move: find and follow the right step-by-step guide.
Hotmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman911992 will need to dig through the advice provided by Hotmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman911992 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Hotmail has better answers for you: Hotmail Help Center
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The issue in GetHuman911992's own words
Delete items out of my email. ... Hotmail. Can't delete messages. From in box, delete, go to trash and when you try to permanently delete (individual or empty trash), messages go back to inbox. If you try to delete incoming message before it goes to inbox, it'll delete all messages in inbox and keep the one you were trying to delete
I try to delete items but they just go back to inbox. Same thing from Spam folder. Tried to delete some from Spam and it deleted all my messages in Inbox. Messages I need!
I want to be able to get rid of unwanted emails. I want to be able to keep emails with important information in them, not have them deleted by the system.
* yrs , maybe.?
I've tried everything in my limited knowledge.
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Hotmail

Smart phone
Customer service issue
Reported by GetHuman911992
Aug 2nd, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 698 others
0 customers following this
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Timeline

GetHuman911992 started working on this issue
Aug 2nd, 2018 7:14pm
GetHuman911992 indicated the issue is not fixed yet.
Aug 4th, 2018 4:38pm
GetHuman911992 indicated the issue is not fixed yet.
Aug 4th, 2018 4:38pm
GetHuman911992 indicated the issue is not fixed yet.
Aug 4th, 2018 4:39pm
GetHuman911992 indicated the issue is not fixed yet.
Aug 9th, 2018 5:20pm
GetHuman911992 indicated the issue is not fixed yet.
Aug 9th, 2018 7:05pm
GetHuman911992 indicated the issue is not fixed yet.
Aug 9th, 2018 7:12pm
GetHuman911992 indicated the issue is not fixed yet.
Aug 9th, 2018 7:16pm
GetHuman911992 indicated the issue is not fixed yet.
Aug 9th, 2018 7:17pm
GetHuman911992 indicated the issue is not fixed yet.
Aug 9th, 2018 7:18pm
GetHuman911992 indicated the issue is not fixed yet.
Aug 9th, 2018 8:03pm

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