When I send an e-mail, my name is shown as Colonel Michael C Bowden, despite my having...

GetHuman-mikebowd's customer service issue with Hotmail from July 2018

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The issue in GetHuman-mikebowd's own words
When I send an e-mail, my name is shown as Colonel Michael C Bowden, despite my having changed my profile to show Mike Bowden.
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Hotmail

Customer service issue
Reported by GetHuman-mikebowd
Jul 20th, 2018 - a yr ago
I have an issue with Hotmail too
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Seen by 5 customers so far
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Timeline
GetHuman-mikebowd started working on this issue
Jul 20th, 2018 1:38pm