I am having an issue with my hotmail account. When I go to login it says that my email...

GetHuman-ilovemee's customer service issue with Hotmail from June 2018

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The issue and preferred resolution, in GetHuman-ilovemee's own words:
I am having an issue with my hotmail account. When I go to login it says that my email does not exist. I am absolutely positive that I am putting in the correct email which is *****@***.com *I have priceless photos on my onedrive for that account that I have not saved nor backed up. These photos are irreplaceable as they are some of my children's biggest milestones in life as well as so many memories with my mother who we lost to cancer not that long ago and I really need your help in recovering the account. Please. *Thanks *Krista Weir
I trust that Hotmail will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-ilovemee
Jun 24th, 2018 - 2 mons ago
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GetHuman-ilovemee started working on this issue
Jun 24th 3:15am