I am not able to receive emails on my hotmail account from a certain email for some rea...

GetHuman-itsalexr's customer service issue with Hotmail from June 2018

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The issue in GetHuman-itsalexr's own words
I am not able to receive emails on my hotmail account from a certain email for some reason, I have checked and they’re not blocked, I have them added as a contact, and I have favorited them so I’d get their message quicker. I used to be able to get the emails from them but recently someone had gotten into my account, and now I am not able to receive anything from them. I would appreciate it if you’re able to make it to where I can receive emails from them again.
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Hotmail

Customer service issue
Reported by GetHuman-itsalexr
Jun 10th, 2018 - a yr ago
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Seen by 21 customers so far
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GetHuman-itsalexr started working on this issue
Jun 10th, 2018 11:26am