I just moved from Flowood MS to LaCrosse WI, so my IP has changed. I have switched from...

GetHuman-barrydpo's customer service issue with Hotmail from June 2018

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The issue in GetHuman-barrydpo's own words
I just moved from Flowood MS to LaCrosse WI, so my IP has changed. I have switched from ATT to Spectrum for my internet. I tried to log into my Hotmail email account and it won't let me. Instead it asks me questions such as "who have you recently emailed to," which I don't remember. **My phone number in MS was ***-***-****, and now in WI it is ***-***-****. My Hotmail email account is: *****@***.com *and my new email for my new internet service is:******@***.com*whereas before in MS it was *****@***.com**Fix it so that I can log into my Hotmail account. This same thing happened twice when I went to India last year. I could not remember who I sent emails to recently then, and I don't remember now, so it won't let me log in.**People move every day, and if Hotmail had a customer support center with live people this would not be such a pain in the butt.
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Hotmail

Customer service issue
Reported by GetHuman-barrydpo
Jun 7th, 2018 - a yr ago
I have an issue with Hotmail too
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GetHuman-barrydpo started working on this issue
Jun 7th, 2018 1:55am