My reservation got canceled due to the hotel not having water service. I have not been...

GetHuman-donscip's customer service issue with Hotels.com from March 2021

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The issue in GetHuman-donscip's own words
My reservation got canceled due to the hotel not having water service. I have not been able to speak with anyone at hotels.com about this after numerous attempts. My room was booked on ******* for *******. Cancelation ********* at Country Inn & Suites in Byram, MS on ******* by the hotel. No refund has been issued to my card and I am becoming very frustrated with hotels.com. The booking number at the hotel was *********.

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Hotels.com

Customer service issue
Reported by GetHuman-donscip
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 1829 others
0 customers following this

Timeline

GetHuman-donscip started working on this issue
Mar 25th 7:38pm